Skip to main content

How to Delete and Recover Projects

learn to delete project temporarily or permanently.

Harris Clarke avatar
Written by Harris Clarke
Updated over a year ago

Overview

Declutter and organize the project list by deleting any duplicate or test projects that are no longer needed or were created by mistake.


User Access

  • Admins and Managers can delete any project.

  • Guides can only delete projects they're invited to.


How to Delete a Project

  • Navigate to the Project you wish to Delete.

  • Click on the three dots in the upper right-hand corner of the screen.

  • Select Delete Project.

  • Choose Soft Delete or Delete Forever.

Soft Delete 

Soft deleted projects will be removed from the system in 30 days and are recoverable within the 30-day timeframe. See how to delete forever below:

Animated GIF

Delete Forever 

Projects that are Deleted Forever are immediately removed from the system and are NOT recoverable. See how to delete forever below:

Animated GIF

How to Recover a Soft Deleted Project

  1. Navigate to your Project List.

  2. Change your view to Deleted Projects.

  3. Click on the Project you wish to recover.

  4. Select Restore Project.

Animated GIF

Best Practices

  • When in doubt, Soft Delete!


FAQs

Can I recover a Project that was Accidentally Deleted?

Only if the project was soft deleted less than 30 days ago.
Projects that were deleted forever, or were in soft delete for over 30 days are not able to be recovered/restored.

Can I recover a Project that was Soft Deleted?

Yes. See Instructions above.

How long do Soft Deleted Projects stay in the system?

30 days! After that, the project will be deleted forever and cannot be recovered.

Can I permanently delete a Soft Deleted project?

Yes. Navigate to your Deleted Projects, select the Project, and select Delete Forever.

Does anything NOT get brought back when when restoring a soft deleted project?

The task and project tags do NOT get restored and will need to be re-added.

Did this answer your question?