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Standard report: Advanced Time Reporting

Learn how to use the GUIDEreports Advanced Time Reporting report to analyze tracked time by project, task, team member, category, billable status, and Date Worked.

Written by Elan Maynez

Overview

The Advanced Time Reporting report helps you understand where your team's tracked effort is being spent.

For Professional Services leaders, Project Managers, and operations teams, it helps answer a practical question:

Where is our time going, and what work is consuming that effort?

Use the report to analyze total tracked time, compare billable and non-billable effort, understand who is logging time, identify the projects or tasks receiving the most effort, and investigate individual time entries.

What you can learn from this report

Use Advanced Time Reporting to understand:

  • How much time has been tracked

  • How much tracked time is billable or non-billable

  • How tracked effort changes over time

  • Which projects receive the most effort

  • Which tasks receive the most effort

  • Which team members are logging time

  • How effort is distributed across time-entry categories

  • Whether time was logged directly to a project or to a task

  • Which individual time entries contribute to a result

The report is especially useful when you need more detail than a single project or task total can provide.


Filter the report

Advanced Time Reporting includes the standard GUIDEreports filters, plus two additional filters designed specifically for time-entry analysis.

Standard filters

You can filter by:

  • Customer

  • Project and task custom fields

  • Project status

  • Task status

  • Project tags

  • Task tags

  • Task responsibility

  • Task start and due dates

  • Project start and end dates

Advanced Time Reporting filters

Filter

What it helps you do

Date Worked

Narrow results based on when the reported work occurred.

Time Entry Member

Narrow results to time entries associated with a particular team member.

These extra filters are especially important because the date associated with the work itself may be more useful for time analysis than the dates associated with the project or task.

For example, you could filter to:

  • Date Worked: This Month

  • Time Entry Member: A specific team member

  • Customer: A specific customer

Now the report helps answer:

How much time did this person record for this customer's work this month?

For complete shared filter behavior, see Use GUIDEreports: Filters, drilldowns, sorting, and navigation.


Understand where time was entered

One of the most important distinctions in Advanced Time Reporting is the Entry Level.

Time can be recorded at different levels:

Entry level

What it means

Project time

Time logged directly to a project.

Task time

Time logged against an individual task.

Some widgets analyze both types of time together, while others intentionally focus on one entry level.

That means two time widgets can show different totals even when they appear to describe similar work.

Always check whether the widget uses:

  • All tracked time

  • Project-level time

  • Task-level time

before comparing numbers.


Understand overall tracked time

Start with the high-level metrics to understand how much effort has been recorded.

Widget

What it shows

Total Hours Worked

Total tracked time.

Total Billable Hours

Total tracked time recorded as billable.

Total Non-Billable Hours

Total tracked time recorded as non-billable.

Avg Hours Worked

Average amount of time recorded per time entry.

Logged Hours This Week

Task-level time with a Date Worked during the current week.

Total Hours Worked

Question it answers: How much tracked effort exists in the current reporting scope?

Use this as the broadest measure of tracked time.

Then use the more specific widgets to understand what contributes to that total.

Billable and non-billable time

Total Billable Hours and Total Non-Billable Hours separate tracked effort based on the billable value recorded on the time entry.

Use these together when you need to understand the makeup of reported effort.

A high number of non-billable hours is not automatically good or bad.

Interpret the result based on how your organization uses billable classifications.

Avg Hours Worked

Question it answers: How much time is recorded in the average time entry?

This metric averages recorded time across time entries.

It describes entry size rather than overall workload.

For example, two teams could record the same total hours while using very different time-entry patterns.


Review recent effort

Time trends help answer not only how much effort exists but when it was recorded.

Widget

What it shows

Hours Worked By Day (Last 15d)

Total tracked time by day during the last 15 days, including zero-hour days in the displayed period.

Total Hours Worked Over Time (12m)

Total tracked time by month based on Date Worked during the last 12 months.

Logged Hours This Week

Task-level time whose Date Worked falls within the current week.

Use Date Worked when interpreting time trends

Time trends are based on Date Worked.

That means the report is analyzing when the work occurred, rather than simply when you happen to be viewing the report.

Use the Date Worked filter when you need a specific reporting period.

For example:

  • This week

  • This month

  • A prior reporting period

  • A custom timeframe


Compare effort across projects

Project-based time widgets help identify where tracked effort is concentrated.

Widget

What it shows

Total Hours Worked By Project

Projects ranked by total tracked time.

Hours Worked by Project

Projects ranked by time logged directly to projects.

Project Hours Logged

Total time logged directly to projects.

Project Hours Over Time

Project-level time grouped by Date Worked and day.

Project Hours by Project Detail

Project-level time totals by project.

Total Hours Worked By Project vs. Hours Worked by Project

These widgets sound similar but can answer different questions.

Total Hours Worked By Project uses the broader tracked-time model.

Hours Worked by Project focuses on time logged directly at the project level.

Use the distinction when investigating whether effort is being recorded:

  • Directly against projects

  • Against individual tasks

  • Across both types of time entries

Compare effort across tasks

Task-focused widgets help identify which pieces of work consume the most tracked effort.

Widget

What it shows

Task Hours Logged

Total time entered against tasks.

Task Hours Over Time

Task-level time by Date Worked, grouped by day.

Task Hours by Task

Task-level time grouped by project and task.

Hours Worked by Task

Project/task combinations with their task-level time totals.

Use these widgets when your question is:

Which specific work is consuming the most time?

For example, a Professional Services leader might identify a task that repeatedly requires much more effort than expected and decide to investigate its process, instructions, dependencies, or scope.

The time report identifies the effort pattern. It does not establish why the work took that amount of time.


Compare effort across people

Person-based time widgets help you understand how tracked effort is distributed across the team.

Widget

What it shows

Total Hours Worked By Person (12m)

Total tracked time by team member during the last 12 months, based on Date Worked.

Project Hours by Person

Team members ranked by time logged directly to projects.

Project Hours by Person Detail

Project-level time grouped by both project and person.

Task Hours by Person

Task-level time grouped by person.

Use the Time Entry Member filter when you want to focus the entire report on one person.

Use person-based metrics as context

Time totals describe recorded effort.

They should not be treated as a standalone measure of productivity or performance.

Different team members may:

  • Work on different project types

  • Have different responsibilities

  • Log time at different entry levels

  • Perform work that requires different amounts of effort

Use time reporting to understand workload and effort before drawing conclusions about performance.


Analyze time by category

Time-entry categories can help explain what kind of work is consuming effort.

Widget

What it shows

Hours by Category

Categories with total time, average time, task count, and member count.

Total Hours Worked By Category

Total tracked time grouped by category.

Project Hours by Category

Project-level time grouped by category and ranked by total time.

Project Hours by Category Detail

Category-level project time with total and average time worked.

Hours by Category

This view gives more context than a simple category total.

It can include:

  • Total time worked

  • Average time worked

  • Task count

  • Member count

That makes it useful when two categories have similar time totals but very different patterns.

For example, one category might represent:

  • A large amount of time across many tasks and team members

while another represents:

  • A similar amount of time concentrated in only a few tasks

Those patterns may deserve different investigation.


Drill into individual time entries

Advanced Time Reporting uses a specialized time-entry drilldown.

The drilldown can include:

Field

What it helps you understand

Task Name

The task associated with the entry, when applicable.

Project Name

The project associated with the entry.

Customer Name

The customer associated with the project.

Entry Level

Whether the time was entered at the project or task level.

Date Worked

When the reported work occurred.

Billable

Whether the time entry was recorded as billable.

Time Worked

The amount of time recorded.

Project Status Category / Label

The reporting status of the associated project.

Task Status Category / Label

The reporting status of the associated task, when applicable.

Task Is Subtask

Whether the associated task is a subtask.

Category Name

The time-entry category.

Member First / Last / Full Name

The team member associated with the entry.

Every drilldown column header can be sorted A → Z or Z → A.

For complete field definitions, see the GUIDEreports drilldown field reference.


Use the drilldown to investigate effort

A summary widget tells you:

How much time?

A chart can tell you:

Where or with whom?

The drilldown tells you:

Which time entries?

For example, if one project has unusually high tracked time, you can use the drilldown to review:

  • Entry Level — Was time logged to the project or individual tasks?

  • Date Worked — When did the effort occur?

  • Member Full Name — Who recorded it?

  • Category Name — What kind of work was recorded?

  • Billable — How was the time classified?

  • Task Name — Was the effort concentrated in particular tasks?

This turns an aggregate number into something you can investigate.


Example: Review delivery effort for the month

The following is an illustrative Professional Services scenario.

A Professional Services leader is preparing for a monthly operations review.

The question is:

Where did our delivery effort go this month?

1. Set the reporting period

They filter:

Date Worked → This Month

This keeps the analysis focused on work that occurred during the period being reviewed.

2. Review total effort

They start with:

  • Total Hours Worked

  • Total Billable Hours

  • Total Non-Billable Hours

Now they understand the broad tracked-time picture.

3. Find where time is concentrated

They review:

  • Total Hours Worked By Project

  • Hours by Category

  • Task Hours by Task

One project stands out with significantly more tracked effort than the others.

4. Review who contributed

They use the person-focused views and Time Entry Member filter to understand how effort was distributed across the team.

5. Drill into the records

They inspect:

  • Project Name

  • Task Name

  • Entry Level

  • Category Name

  • Member Full Name

  • Date Worked

  • Time Worked

  • Billable

They discover that a particular implementation contained several task-level entries associated with the same type of work.

The report does not tell them why those tasks required more effort.

It tells them exactly where to investigate next.


Best practices

These are suggested reporting practices rather than product requirements.

Filter by Date Worked for period-based reviews

When you're analyzing effort for a specific reporting period, use Date Worked so the report reflects when the work occurred.

Know whether you're looking at project time or task time

Similar-sounding time widgets can use different entry levels.

Check whether the widget represents project-level, task-level, or broader tracked time before comparing values.

Pair totals with detail

A total tells you how much effort was recorded.

Use project, task, person, or category views to understand what contributed to it.

Use categories to understand the type of effort

If your organization uses time-entry categories consistently, they can provide useful context for why effort is being recorded.

Don't use hours alone as a productivity score

More logged time does not automatically mean more productivity, and fewer hours do not automatically mean less work.

Interpret time alongside:

  • Scope

  • Project type

  • Responsibilities

  • Task complexity

  • Delivery outcomes

Compare like with like

Before comparing two projects, people, or periods, consider whether they represent similar kinds of work.

Use filters when necessary to create a more meaningful comparison.

Use the drilldown before making operational changes

When a time total stands out, inspect the underlying entries before changing staffing, process, or expectations.


Frequently asked questions

What is different about Advanced Time Reporting filters?

Advanced Time Reporting includes all standard GUIDEreports filters plus:

  • Date Worked

  • Time Entry Member

These additional filters let you narrow the report based specifically on time-entry activity.

What does Date Worked mean?

Date Worked is the date associated with when the reported work occurred.

Use it when analyzing time during a particular reporting period.

What does Time Entry Member do?

It narrows the report to time entries associated with a particular team member.

What is the difference between project time and task time?

Project time is logged directly to a project.

Task time is logged against an individual task.

The Entry Level field in the drilldown helps distinguish them.

Why might Task Name be blank?

A time entry logged directly to a project may not be associated with an individual task.

In that case, the task-specific field does not apply.

What is the difference between Total Hours Worked and Project Hours Logged?

Total Hours Worked represents broader tracked time.

Project Hours Logged specifically represents time entered directly against projects.

What does Logged Hours This Week include?

The widget shows task-level time whose Date Worked falls during the current week.

Can I review one person's time?

Yes.

Use the Time Entry Member filter to focus the report on that person's associated time entries.

Can I separate billable and non-billable time?

Yes.

Use Total Billable Hours and Total Non-Billable Hours, and review the Billable field in the drilldown for individual entries.

Can I see which tasks consumed the most time?

Yes.

Use task-focused widgets such as Task Hours by Task or Hours Worked by Task, then investigate the relevant time entries.

Can I analyze time by category?

Yes.

Category widgets let you compare tracked effort across available time-entry categories.

Does more logged time mean someone is more productive?

Not necessarily.

Time reporting shows recorded effort. It does not account on its own for project complexity, role differences, scope, or delivery outcome.

Use it as operational context rather than a standalone productivity measure.

Can I sort the time-entry drilldown?

Yes.

Every drilldown column header can be sorted A → Z or Z → A.

Where can I find definitions for the drilldown fields?

What if I need a different time-reporting view?

Review the available time widgets in the GUIDEreports widget library.

If you need a different combination of those widgets, you can build a custom GUIDEreport.


Continue learning about GUIDEreports

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