Overview
Vanity URLs enhance the current white label experience, allowing you to add your company domain to any associated GUIDEcx URL.
User Access
Admins should reach out to their CSM, or the CSM team at csm@guidecx.com to override the default subdomain.
If you're still in the onboarding process, this will be configured by default during onboarding for all providers.
FAQs
What if a customer clicks on an old URL?
What if a customer clicks on an old URL?
If users go to the old URL of app.guidecx.com, they will be redirected to your specific subdomain without interrupting their experience.
How will the vanity URL be displayed?
How will the vanity URL be displayed?
In this format: CompanyDomain.guidecx.com (i.e. bivouacorp.guidecx.com)
Where will the vanity URL be displayed?
Where will the vanity URL be displayed?
It will display for every project such as:
GUIDEcx app
Customer Engagement Portal aka Compass
Links sent via emails from GUIDEcx (These links will direct users back into the application using the vanity URL)