GUIDEcx

Discover what the GUIDEcx community is all about!

The GUIDEcx Community

Do you need to change your billing info or credit card on file?

Billing FAQs

Sharing is caring! Introduce your friends to GUIDEcx and get up to $150 in Amazon Gift Cards.

GUIDEcx Referral Program

Read about this exciting update for you to view and track all support tickets submitted by you or anyone at your company

GUIDEcx - Tickets Portal and other Support Resources

The more context you give us up front, the faster we can help. This article shares how to submit a solid support ticket AND what all the ticket statuses mean!

How to Write a Great Support Ticket (and Get Help Faster)

If you have an idea that would enhance our product experience, please submit that feedback directly to our Product team!

How do I submit Product Feedback?

Elan Maynez

Genevieve Easterling

See what we are working on, planning on working on, and what we've recently released!

Support

Guide University (or GUIDEu for short) is GUIDEcx's online university where you can go to learn best practices and more at your own pace!

How do I access Guide University?

Our live training sessions for new companies as for June 2023.

GUIDEcamp

If your student dashboard says there are no courses found, please follow this guide!

How do I enroll in a GUIDEu Course?

Check out what courses are available today and how they are organized in GUIDEu!

What GUIDEu courses are there?

View your progress in the courses you're enrolled in.

Your Student Dashboard in GUIDEu

Stuck on downloading your GUIDEu certificate so you can share it with the world? Worry no more. Here's how you do that:

How do I download my GUIDEu certificate(s)?

Let us GUIDEu on how to become GUIDEcertified.

Guide University

Read about the features that were released and/or announced on April 14th, 2022.

Spring 2022 Release Notes 🌷

Read about the features that were released and/or announced on July 14, 2022.

Summer 2022 Release Notes ☀️

Read about the features that were released and/or announced on October 26th, 2022.

Fall 2022 Release Notes 🍂

Read more about the features released in 2024

2024 Release Notes 🎉

Read more about the features released in 2025

2025 Release Notes 🎊

Release Notes

Ask the Community

Find answers and get help from Intercom Support and Community Experts

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